Hi all,
M apologies for the lack of updates. I am still having to borrow an internet connection while my router is undergoing repairs, and I am having some pregnancy complications (hyperemesis gravidarum), so I have been banished to bed for a few days. :( I am hoping to be able to get regular updates up and running again this week, since I am now rehydrated and lightly medicated so that I can keep food and water down.
I'm posting this entry to let everyone know that our main phone number has changed. The new number, which is a dedicated business line (as opposed to using our cell phone numbers previously) is: 505.750.ITDH (505.750.4834). Ours of operation are 8am - 8pm Mnday - Friday, and 9am - 8pm Saturday and Sunday. Of course, petsits begin earlier and run later.
If you have an emergency and need to contact us immediately, feel free to use our cell phone numbers, but we ask that for regular bookings, etc that you use the new number, since it keeps our costs down.
And now, a quick update on your pets:
L.AL: B was still a bit sore today. I'm hoping that we didnt run her too hard on Friday! We took it easy on her today, poor baby girl. She was still very excited, as was R, but definitely limping a bit on that left rear leg. Hopefully she wasnt too full of energy when you got home today! We have really been trying to wear them out, and she does alot of jumping and twisting at the park, so we will keep a close eye on her this week and make sure that isnt contributing to it.
M.SL: J was a happy, lovey boy as usual today! Full of smiles!!! Had a great time on his walk - i dont think he ever really has a bad time, unless a storm is coming in, and even then he still sniffs around and smiles, but wants to make it quick! Got all his meds and the dreaded spray, as well as fresh water and some food and treats.
Normally I would have some pics for you guys, but since I'm on a borrowed connection, I dont have the 30 minutes it takes to upload them! :)
Hope you all are well!
Monday, October 5, 2009
Friday, October 2, 2009
One last post before I lose connection.
Before I lose my connection, I wanted to post a few things about services, and the inevitable "bad things happen".
On occasion, things happen. Like when my daughter was hospitalized, and my horrible morning sickness, etc. We try as hard as we can to avoid these things, but unfortunately life happens, and it happens to us too.
Our policy is that if we are going to be late, we will contact you to let you know that something has delayed us, and we will be there as soon as possible. We do not charge for these visits, and in most cases I will throw in an additional free visit for the inconvenience. We do have instances where a petsit may run over (ill pet, etc), and that causes us to spend more time with that pet to ensure their safety, causing us to run late. Also, recently my daughter was hospitalized, and we have had a rash of follow up appointments with her primary doctor as well as a Renal specialist to ensure that her kidneys did not suffer any permanent damage. Unfortunately, these appointments can als run long, since labwork has to be done, and they need us to wait for the results since it is such an important issue. Just this morning her half hour appointment went for 2 hours solely because of labwork alone. She still has a high white cell count, so that labwork is essential in determing treatment. Also, I am not always available these days, due to suffering some very bad morning sickness, and being ordered to bed rest since the morning sickness has left me dehydrated and weak. Thankfully we have Brian to back me up, so even if we are running late, we will not miss a sit.
I would like to thank you all for being so flexible and understanding. I know that you rely on us to care for your babies, and it's not a common occurence for us to be more than 30 minutes late. And of course, if we are running late we make efforts to contact you so that you are aware of what time we are going to be there.
We are back on time for the rest of todays sits, so no worries, folks. I just wanted to reiterate that unfortunately things happen, and in the event that they do, we will make every effort to not only be there ASAP, but we will also never charge you for visits where we are not on time.
Also, if I am your preferred sitter, I want to thank you for your understanding and patience while I am suffering through the first trimester. I have some health issues that complicate pregnancy, and I am not always able to push past them and work my usual 13 hour days. I make every effort to be the one that takes care of your pets, but I do have to have Brian take over for me on those days where my health issues are just too much. Brian has met all of your pets, and also has experience in Veterinary Medicine. He is wonderful with animals of all kinds, and I guarantee that your pets are getting the same amount of love and care from him as they do from me. We guarantee that we will never miss a visit, and again, if for some reason we are running late, we will contact you. Today was our first instance where we were more than 30 minutes behind, and thankfully have caught up.
I just wanted to share this with all of you, so that you are aware of what will happen in the event that we are delayed. I've been doing this for years, and have yet to find a single petsitter that hasnt had something pop up on occasion. And with winter edging up on us, I wanted to get this out there, since weather is also a factor. Thankfully we don't have a to of snow out here, but it does happen. I remember last year It took me over an hour just to get to a petsit due to icy roads in the morning!
I know this post may seem unnecessary, but I want our policy on this to be clear. And I want all of you to know that although life happens, we will still be there.
On occasion, things happen. Like when my daughter was hospitalized, and my horrible morning sickness, etc. We try as hard as we can to avoid these things, but unfortunately life happens, and it happens to us too.
Our policy is that if we are going to be late, we will contact you to let you know that something has delayed us, and we will be there as soon as possible. We do not charge for these visits, and in most cases I will throw in an additional free visit for the inconvenience. We do have instances where a petsit may run over (ill pet, etc), and that causes us to spend more time with that pet to ensure their safety, causing us to run late. Also, recently my daughter was hospitalized, and we have had a rash of follow up appointments with her primary doctor as well as a Renal specialist to ensure that her kidneys did not suffer any permanent damage. Unfortunately, these appointments can als run long, since labwork has to be done, and they need us to wait for the results since it is such an important issue. Just this morning her half hour appointment went for 2 hours solely because of labwork alone. She still has a high white cell count, so that labwork is essential in determing treatment. Also, I am not always available these days, due to suffering some very bad morning sickness, and being ordered to bed rest since the morning sickness has left me dehydrated and weak. Thankfully we have Brian to back me up, so even if we are running late, we will not miss a sit.
I would like to thank you all for being so flexible and understanding. I know that you rely on us to care for your babies, and it's not a common occurence for us to be more than 30 minutes late. And of course, if we are running late we make efforts to contact you so that you are aware of what time we are going to be there.
We are back on time for the rest of todays sits, so no worries, folks. I just wanted to reiterate that unfortunately things happen, and in the event that they do, we will make every effort to not only be there ASAP, but we will also never charge you for visits where we are not on time.
Also, if I am your preferred sitter, I want to thank you for your understanding and patience while I am suffering through the first trimester. I have some health issues that complicate pregnancy, and I am not always able to push past them and work my usual 13 hour days. I make every effort to be the one that takes care of your pets, but I do have to have Brian take over for me on those days where my health issues are just too much. Brian has met all of your pets, and also has experience in Veterinary Medicine. He is wonderful with animals of all kinds, and I guarantee that your pets are getting the same amount of love and care from him as they do from me. We guarantee that we will never miss a visit, and again, if for some reason we are running late, we will contact you. Today was our first instance where we were more than 30 minutes behind, and thankfully have caught up.
I just wanted to share this with all of you, so that you are aware of what will happen in the event that we are delayed. I've been doing this for years, and have yet to find a single petsitter that hasnt had something pop up on occasion. And with winter edging up on us, I wanted to get this out there, since weather is also a factor. Thankfully we don't have a to of snow out here, but it does happen. I remember last year It took me over an hour just to get to a petsit due to icy roads in the morning!
I know this post may seem unnecessary, but I want our policy on this to be clear. And I want all of you to know that although life happens, we will still be there.
Quick update
Hi guys! Just wanted to give everyone a heads up on the status of the blog.
We have been having some network problems. Our internet connection has been unreliable at best lately, and I fear our router may be dying. Trying to get it fixed, but it seems to only work when it wants to (I'm using my mother's internet to post this). Looks like I may have to just replace it. Which is tough since i use a USB modem through Verizon, so it takes a certain type of router, which isnt exactly cheap. The modem itself works, but the computers are all new, and finding the drivers to use it as a stand alone has proven to be rough. Maybe I should just upgrade the whole system and call it a day!
I also had a bout of horrible sickness for the last 3 days. Feeling better today, but that was a very rough time. I had forgotten how rough the first trimester is!
Anyway, with any luck with some tech support today, I should be able to have everything back up and running tonight or tomorrow morning. Thankfully my email comes to my Blackberry, so you guys can still reach me via email.
Hope you and yours are well!!
We have been having some network problems. Our internet connection has been unreliable at best lately, and I fear our router may be dying. Trying to get it fixed, but it seems to only work when it wants to (I'm using my mother's internet to post this). Looks like I may have to just replace it. Which is tough since i use a USB modem through Verizon, so it takes a certain type of router, which isnt exactly cheap. The modem itself works, but the computers are all new, and finding the drivers to use it as a stand alone has proven to be rough. Maybe I should just upgrade the whole system and call it a day!
I also had a bout of horrible sickness for the last 3 days. Feeling better today, but that was a very rough time. I had forgotten how rough the first trimester is!
Anyway, with any luck with some tech support today, I should be able to have everything back up and running tonight or tomorrow morning. Thankfully my email comes to my Blackberry, so you guys can still reach me via email.
Hope you and yours are well!!
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