One last post before I lose connection.

Before I lose my connection, I wanted to post a few things about services, and the inevitable "bad things happen".

On occasion, things happen. Like when my daughter was hospitalized, and my horrible morning sickness, etc. We try as hard as we can to avoid these things, but unfortunately life happens, and it happens to us too.

Our policy is that if we are going to be late, we will contact you to let you know that something has delayed us, and we will be there as soon as possible. We do not charge for these visits, and in most cases I will throw in an additional free visit for the inconvenience. We do have instances where a petsit may run over (ill pet, etc), and that causes us to spend more time with that pet to ensure their safety, causing us to run late. Also, recently my daughter was hospitalized, and we have had a rash of follow up appointments with her primary doctor as well as a Renal specialist to ensure that her kidneys did not suffer any permanent damage. Unfortunately, these appointments can als run long, since labwork has to be done, and they need us to wait for the results since it is such an important issue. Just this morning her half hour appointment went for 2 hours solely because of labwork alone. She still has a high white cell count, so that labwork is essential in determing treatment. Also, I am not always available these days, due to suffering some very bad morning sickness, and being ordered to bed rest since the morning sickness has left me dehydrated and weak. Thankfully we have Brian to back me up, so even if we are running late, we will not miss a sit.

I would like to thank you all for being so flexible and understanding. I know that you rely on us to care for your babies, and it's not a common occurence for us to be more than 30 minutes late. And of course, if we are running late we make efforts to contact you so that you are aware of what time we are going to be there.

We are back on time for the rest of todays sits, so no worries, folks. I just wanted to reiterate that unfortunately things happen, and in the event that they do, we will make every effort to not only be there ASAP, but we will also never charge you for visits where we are not on time.

Also, if I am your preferred sitter, I want to thank you for your understanding and patience while I am suffering through the first trimester. I have some health issues that complicate pregnancy, and I am not always able to push past them and work my usual 13 hour days. I make every effort to be the one that takes care of your pets, but I do have to have Brian take over for me on those days where my health issues are just too much. Brian has met all of your pets, and also has experience in Veterinary Medicine. He is wonderful with animals of all kinds, and I guarantee that your pets are getting the same amount of love and care from him as they do from me. We guarantee that we will never miss a visit, and again, if for some reason we are running late, we will contact you. Today was our first instance where we were more than 30 minutes behind, and thankfully have caught up.

I just wanted to share this with all of you, so that you are aware of what will happen in the event that we are delayed. I've been doing this for years, and have yet to find a single petsitter that hasnt had something pop up on occasion. And with winter edging up on us, I wanted to get this out there, since weather is also a factor. Thankfully we don't have a to of snow out here, but it does happen. I remember last year It took me over an hour just to get to a petsit due to icy roads in the morning!

I know this post may seem unnecessary, but I want our policy on this to be clear. And I want all of you to know that although life happens, we will still be there.